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Realtime Marketing - create new compliance setting

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Posted on by 51

I'm currently looking at moving some of our outbound marketing emails, to be trigger based realtime marketing emails.

As part of this im going to create a new compliance which uses the Subscription center from Outbound marketing.

Anyway, like im guessing most people, we have multiple dynamics instances setup by our vendor.
In our Dynamics "UAT" instance i can add\create new compliance
pastedimage1678775052758v1.png

But, in our Dynamics "DEV" instance, there's no option to create new compliance.
pastedimage1678775114883v2.png

My guess is our vendor configured both environments differently, so it's just a config option i need to change but wouldn't have any idea where to look.
I do have admin rights to our environments (assuming this would give me access) - just not Global Admin,

hoping someone can point me in the right direction.

  • Verified answer
    Will Genge Profile Picture
    Will Genge on at
    RE: Realtime Marketing - create new compliance setting

    Hi DWC,

    You should be able to go to Settings -> Feature Switches and enable the "Configurable compliance settings in email editor" feature switch. This will allow you to create a new compliance setting and choose which to use in the Real-time email editor. This document provides more information on the feature switch and using subscription centers in Real-time marketing.

    Let me know if you have further questions,

    Will Genge, PM, Microsoft

  • Suggested answer
    DWC Profile Picture
    DWC 51 on at
    RE: Realtime Marketing - create new compliance setting

    Found the solution myself - i hadn't enabled the feature switch;

    Settings -> Other settings -> Feature switches -> "Configurable compliance settings in email editor"

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