web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Realtime Marketing - create new compliance setting

(0) ShareShare
ReportReport
Posted on by 51

I'm currently looking at moving some of our outbound marketing emails, to be trigger based realtime marketing emails.

As part of this im going to create a new compliance which uses the Subscription center from Outbound marketing.

Anyway, like im guessing most people, we have multiple dynamics instances setup by our vendor.
In our Dynamics "UAT" instance i can add\create new compliance
pastedimage1678775052758v1.png

But, in our Dynamics "DEV" instance, there's no option to create new compliance.
pastedimage1678775114883v2.png

My guess is our vendor configured both environments differently, so it's just a config option i need to change but wouldn't have any idea where to look.
I do have admin rights to our environments (assuming this would give me access) - just not Global Admin,

hoping someone can point me in the right direction.

I have the same question (0)
  • Suggested answer
    DWC Profile Picture
    51 on at

    Found the solution myself - i hadn't enabled the feature switch;

    Settings -> Other settings -> Feature switches -> "Configurable compliance settings in email editor"

  • Verified answer
    Will Genge Profile Picture
    Moderator on at

    Hi DWC,

    You should be able to go to Settings -> Feature Switches and enable the "Configurable compliance settings in email editor" feature switch. This will allow you to create a new compliance setting and choose which to use in the Real-time email editor. This document provides more information on the feature switch and using subscription centers in Real-time marketing.

    Let me know if you have further questions,

    Will Genge, PM, Microsoft

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 108 Super User 2025 Season 2

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans