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40I have a question regarding Dynamics 365 Customer Service and ARC rules. There is currently support for creating an ARC rule to handle multiple queues ('Track many queues'). Is there any limitation on the number of queues that can be included in such a rule?
As a follow-up question: Is it possible to add additional queues to an already active ARC rule (when using Queue scope 'Track many queues'), or does the ARC rule need to be deactivated before making this change?
Br / Carl
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