Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Commerce forum / Star Printers
Commerce forum

Star Printers

(0) ShareShare
ReportReport
Posted on by jsmithers 18

Has anyone successfully used any model of star Micronics receipt printers with D365 mPOS? I tried some older models we have in our stores unsuccessfully (TSP143U) but I purchased a TSP654II for testing and still nothing. The TSP654II is listed as a tested, compatible peripheral but still having trouble. I can create the OPOS objects and check health successfully, but when the device names are added to the hardware profile, I get a 'server error' in mPOS (built-in hardware station). Doesn't seem to matter if I install CCO first, then start OPOS, or the full star driver suite. Nothing works.

Categories:
Hardware and Peripherals
Point-of-sale Functionality
  • Verified answer
    jsmithers Profile Picture
    jsmithers 18 on at
    RE: Star Printers

    Looks like the fix is the mismatching character sets. In the hardware profile, the default seems to be "Print binary conversion" enabled. But, when you configure a printer in the star printer utility, the default 'character region' is 'single byte character set'. Changing that to Double, to match the setting in the hardware profile, allowed me to print.

  • jsmithers Profile Picture
    jsmithers 18 on at
    RE: Star Printers

    Have installed the latest Star driver suite. Configured OPOS driver names and the cash drawer at least works now. But, I get an error in t he event log when trying to print. Tried manually changing the OPOS CCO to 1.13.1 but the error persists.

    Hardware station an exception occurred when trying to open a printer and print.. Exception: System.NotSupportedException: No data is available for encoding 998. For information on defining a custom encoding, see the documentation for the Encoding.RegisterProvider method.

      at System.Text.Encoding.GetEncodingRare(Int32 codepage)

      at System.Text.Encoding.GetEncoding(Int32 codepage)

      at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposHelper.ConvertToBCD(String source, Int32 characterSet)

      at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposPrinter.PrintText(String textToPrint)

      at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposPrinter.Print(String header, String lines, String footer)

      at Microsoft.Dynamics.Commerce.HardwareStation.Peripherals.OposPrinter.Execute(Request request)

      at Microsoft.Dynamics.Commerce.HardwareStation.Controllers.PrinterController.Print(Collection`1 printRequests).

    In the Hardware profile the character set is default 850. What am I missing?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans