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ReportClient added a note to one customer and that note now appears on all customers.
GP2018
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Client added a note to one customer and that note now appears on all customers.
GP2018
The note field being used was not the one next to the magnifying glass but rather the one at the bottom right or the note button depending on the user menu selection. The object used appears to be a note across all customers by design possibly to hold procedure information
For this one, where was the note attached in the customer card?
If it was attached to the customer card right next to the customer name, I would check to see what value is set for note indexes via the below.
select NOTEINDX, * from RM00101
This number in this column should be unique per record in the database. The next note index is stored in the dynamics database (SY01500).
select NOTEINDX,* from DYNAMICS..SY01500
What I've seen before (especially with manual imports into the master tables) is that the value gets set the same for multiple records.
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