Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

open an account form via an alternate key

(0) ShareShare
ReportReport
Posted on by 85

I have non D365 application which has the ability to create a link which can point to a record and provide a variable.

EG myurl.com.au?id=123456

where 123456 is the account id in in the external system

I am wanting to open the account record say below

https://orgaaaaa.crm6.dynamics.com/main.aspx?appid=bb8000ef-1e77-ec11-8d21-002248183d6f&pagetype=entityrecord&etn=account&id=8fe1d17a-0a4d-ec11-8f8e-022248159859

I have created and alternate key against a field alternateID where we are storing the external clientid (123456)

Is it possible to add the alternateID to the URL without having the record GUID

  • Mark TVC Profile Picture
    85 on at
    RE: open an account form via an alternate key

    I thought this may be the case.  I don't have the capacity in the external app to fetch the GUID.  could I point it to a "redirecting"  Html page to fetch the GUID?  I have been working with a Java script and adding it as a web resource, but still getting errors

    If so how would I do that?

    I would be thinking the "Process" I'm trying to replicate is something like this.

    - Send id to redirect HTML (eg mywebsite.com/redircet.html?id=123456)

    - redirect.html has a script to fetch the GUID

    - creates the new revised link to the D365 record

    - forwards to that url

    Any code her would be very helpful.

  • Mark TVC Profile Picture
    85 on at
    RE: open an account form via an alternate key

    Hi Amit,

    Thank you for this.  Yes I would like to open the record.

  • Suggested answer
    Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: open an account form via an alternate key

    Hi Mark TVC ,

    Before opening the record. Fetch GUID with the help of an alternate key and then open the record using the GUID.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Super User 2025 Season 1 on at
    RE: open an account form via an alternate key

    No it is not possible because GUID is unique id related with each CRM components. And to open any record we need its GUID. 

    Do you want to open record or fetch it's related data because if you want record data in your code then we don't need guid we can provide other parameters. 

    Thank you, 

    Amit Katariya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Holly Huffman Profile Picture

Holly Huffman 103

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 96 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 51 Most Valuable Professional

Product updates

Dynamics 365 release plans