web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / open an account form v...
Customer experience | Sales, Customer Insights,...
Suggested Answer

open an account form via an alternate key

(0) ShareShare
ReportReport
Posted on by Mark TVC 85

I have non D365 application which has the ability to create a link which can point to a record and provide a variable.

EG myurl.com.au?id=123456

where 123456 is the account id in in the external system

I am wanting to open the account record say below

https://orgaaaaa.crm6.dynamics.com/main.aspx?appid=bb8000ef-1e77-ec11-8d21-002248183d6f&pagetype=entityrecord&etn=account&id=8fe1d17a-0a4d-ec11-8f8e-022248159859

I have created and alternate key against a field alternateID where we are storing the external clientid (123456)

Is it possible to add the alternateID to the URL without having the record GUID

I have the same question (0)
  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 10,409 Super User 2025 Season 2 on at

    No it is not possible because GUID is unique id related with each CRM components. And to open any record we need its GUID. 

    Do you want to open record or fetch it's related data because if you want record data in your code then we don't need guid we can provide other parameters. 

    Thank you, 

    Amit Katariya

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at

    Hi Mark TVC ,

    Before opening the record. Fetch GUID with the help of an alternate key and then open the record using the GUID.

  • Mark TVC Profile Picture
    Mark TVC 85 on at

    Hi Amit,

    Thank you for this.  Yes I would like to open the record.

  • Mark TVC Profile Picture
    Mark TVC 85 on at

    I thought this may be the case.  I don't have the capacity in the external app to fetch the GUID.  could I point it to a "redirecting"  Html page to fetch the GUID?  I have been working with a Java script and adding it as a web resource, but still getting errors

    If so how would I do that?

    I would be thinking the "Process" I'm trying to replicate is something like this.

    - Send id to redirect HTML (eg mywebsite.com/redircet.html?id=123456)

    - redirect.html has a script to fetch the GUID

    - creates the new revised link to the D365 record

    - forwards to that url

    Any code her would be very helpful.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 146 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 59

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans