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Customer experience | Sales, Customer Insights,...
Answered

Delay in required field alert (subscription list)

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Posted on by 2

Hi,

I´ve created a marketing form with a subscription list marked as required.

However if I try to submit the form without checking the subscription list nothing happens at first, no submission and no alert that the subscription list is a required field.  Sometimes the alert that the subscription list is a required field pops-up randomly with a delay.

The other required fields such as First Name & Last Name for example work perfectly fine, the alert message instantly pops up if I try to submit the form without input text.

Anyone experienced this before?

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Thanks

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    When we say a field required, we only need it to contain a value when submitted.

    For a checkbox, the value is 1 when it is checked and 0 when it is unchecked, there is no case where the value is not filled in, nor is it null if it is not checked.

    Also unless you use some JS to fix this checkbox tick, setting Required alone won't do the job you need.

  • Newmayer2384 Profile Picture
    2 on at

    That makes sense! Thank you!

  • Nya Profile Picture
    29,060 on at

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

  • Newmayer2384 Profile Picture
    2 on at

    Nya thanks!  Do you have a sample code for this scenario by any chance, since I need some subscription lists to be required..

    Thanks!

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