Dynamics Nav 2013 Role Tailored Client over VPN

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Posted on by Toffsam

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When I run Nav 2013 Role Tailored Client with my system connected through VPN to the nav server, i get the error "The server "net.tcp://<mynavconnecction>" is either unavailable or your connection has been lost." I did add my domain credentials on the PC for the NAV server address in control panel but yet can not connect. please I need help.

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Mohana Yadav 61,001 Super User 2025 Season 2 on at

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Is NAV service running?

Did you add correct database name to service.

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Saurav.Dhyani 14,380 Super User 2025 Season 2 on at

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Hey Toffsam,

Check Following Things -

1. Database Name, Server Name and Server Instance on the Service Tier.

2. Check Build of service Tier and Client are Same.

3. Check the user rights on SQL Server that is being used for running Service (Default is Network Service).

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keoma 32,729 on at

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hi

check file ClientUserSettings.config in C:\Users\<User Name>\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\71

is the client pc within the same windows domain?

cheers

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Toffsam 985 on at

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Hi Mohana,

Yes the Service is running and am also using the correct Database name.

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Toffsam 985 on at

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Hi Saurav,

The Database Name, Server Name and Instance are all correct. If I connect thesame system with the same settings on the same network (without passing through VPN) it works.

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Toffsam 985 on at

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Hi Jonathan

The ClientUserSettings.config file also has the correct setting values. The system is a member of the windows domain. If I connect it on the same network without passing through the VPN it works.

Thanks.

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keoma 32,729 on at

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hi

does the rtc client and the target service, when using vpn, have the same build version?

is a profile id set for the current user?
do you use attachments?

helpful discussion on dynamicsuser.net:
http://dynamicsuser.net/forums/p/39925/204742.aspx

best regards

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Community Member on at

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Please check the ping for both Nav Server and DB Server, also check the required ports are being access through vpn or not.

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Toffsam 985 on at

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Hi Jonathan,

Yes same build Version. The current user also has an account in the nav and can connect if not through VPN.(i.e on same network)

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Toffsam 985 on at

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Hi Poonia,

I can reach the servers when I ping. I even can run the remote desktop on the server from my VPN connection and run nav from there(Directly on the server). But when I run the rtc installed on the machine itself, it does not connect and this same rtc on the machine connects when am on same connection (not VPN) with same account.

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