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Microsoft Dynamics NAV (Archived)

Dynamics Nav 2013 Role Tailored Client over VPN

Posted on by 985

When I run Nav 2013 Role Tailored Client with my system connected through VPN to the nav server, i get the error "The server "net.tcp://<mynavconnecction>" is either unavailable or your connection has been lost."    I did add my domain credentials on the PC for the NAV server address in control panel but yet can not connect. please I need help.

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  • Suggested answer
    NebojsaVisic Profile Picture
    NebojsaVisic 15 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    I have the same problem as well.

    I think that problem is with user domain authenticaton on database over VPN, I did not spend so mouch time but I made test with configured NavUserPassword service over the same VPN and is working, with domain autentification over same VPN it is not working.

    What I did is to authenticate on domain and pretended that my computer is not part of that domais,so I create one more icon on my desktop and name the icon VPN Dynamics NAV, than put in target this path:

    C:\Windows\System32\runas.exe /user:"yourdomain\yourusername" /netonly "C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe"

    In the path change yourdomain\yourusername and save the target (Iam using NAV 2016 so you can change path for NAV 2013 if still using that version).

    Than you will be prompt for domain password and after that NAV over VPN is working.

  • Toffsam Profile Picture
    Toffsam 985 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Hi mmv,

    I installed the NAV Development Environment on the machine' I can open the object designer and design reports and the rest, but when I click to open the reports; which opens in the role tailored client, I get the error message: "a server was not found at 'net.tcp//<servername:portno>/servicename'/service". Either the url is incorrect or the server is currently not available.

    Your help is appreciated

    Thanks.

  • mmv Profile Picture
    mmv 11,465 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    hi,

    Just a trial, could you install the NAV Development Environment on that machine and try connecting to the server using the Development Environment?

    Best Regards,

    MMV

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Try to check the requiqred port 7046 or other, is accessable or not from vpn access.

    If yes please try to access with ip address instead of server name in servere address.

    One more thing in vpn access just add only app & database server entry not for all subnet because it will not work for that subnet. So please add both app & database server not whole subnet.

  • Toffsam Profile Picture
    Toffsam 985 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Hi Sandeep,

    I checked the application server for the log but none was generated regarding this event.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    HI,

    When you try to connect RTC and you got an error at that time one log will generate for this event on application server, just check that log and try to share the details.

  • Toffsam Profile Picture
    Toffsam 985 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Hi Mark,

    I have not solved this as I wanted. The work around am doing is to connect to the server through remote desktop over VPN and run the nav on the server. I'll still appreciate if you can find a solution.

  • mark mabansag Profile Picture
    mark mabansag 5 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Hi Toffsam,

    I have the same problem.

    Did you solved this already?

    We may have different VPN Appliance and infrastructure.

    But still , can you share with me how ?

  • Toffsam Profile Picture
    Toffsam 985 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    Hi Jonathan,

    Server Address: <serverip:portno>/<instanacename>

    am using same server for nav and DB and It replies when I ping.

    Thanks.

  • keoma Profile Picture
    keoma 32,675 on at
    RE: Dynamics Nav 2013 Role Tailored Client over VPN

    hm,

    did you try full qualified server name or ip address?

    ping works like sandeep suggested?

    meanwhile i assume there is a problem with your vpn settings (gateway, ...)

    br

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