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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Management Reporter 20...
Microsoft Dynamics AX (Archived)

Management Reporter 2012 Configuration Error (Upgrade to existing 2.0)

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Posted on by Community Member

Can anyone (also on the bleeding edge) tell me where the MR2012 "deployment log" is located.  I am faced with the helpful error message from the Configure Management Reporter Screen:

An error occurred while configuring 'Management Reporter Application Service'. Check the deployment log for details.  Gee, it might be nice for 'em to give a link or a path, huh?

(The event viewer says the service installed successfully.)

There was nothing in c:\Windows\Logs or c:\windows\installer or in my installation directory.  Further I searched for logs under C:\Program Files\Microsoft Dynamics ERP\Management Reporter and nothing...  And finally, nothing here: C:\Program Files\Microsoft Dynamics ERP\Management Reporter\2.1\Server\Console

Thanks,

Joe

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  • Community Member Profile Picture
    Community Member on at
    Re: Management Reporter 2012 Configuration Error (Upgrade to existing 2.0)

    Also, my service user is already added to the GeneralUser role in the database.  The Readme indicates the error can occur if it isnt'.

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    Re: Management Reporter 2012 Configuration Error (Upgrade to existing 2.0)

    C:\ProgramData\Microsoft Dynamics ERP\Management Reporter\Logs

  • Ryan Sandness Profile Picture
    Ryan Sandness on at
    Re: Management Reporter 2012 Configuration Error (Upgrade to existing 2.0)

    The deployment logs are also available under the 'logs' area in the Configuration Console. I've seen a few people receive this error because their user installing Management Reporter or the user they are selecting as the first administrator is a user without a 'Display Name' set in Active Directory. Verify this value is set to something as it  has caused problems in a few installations.

  • Community Member Profile Picture
    Community Member on at
    RE: Management Reporter 2012 Configuration Error (Upgrade to existing 2.0)

    if you use SQL server 2014 must install Management Reporter CU9

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