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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... email signature not in...

Customer experience | Sales, Customer Insights,...

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email signature not included in emails

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Posted on by Andrei Marian

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User created an email template - signature not included. User added default email signature in settings. User created a Marketing List with members. User sent an email using Quick Campaign to the marketing list. The emails were sent out without the email signature included. Can this be changed or it's the only way dynamics works? CRM online 2023 release wave 1

p.s. This happens only when this option is selected.

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CU18071425-0 2 on at

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Hi there, I understand your concern. It seems that the default email signature settings don't apply to Quick Campaign emails in Dynamics CRM Online (2023 release wave 1). However, you can explore using third-party solutions or add-ons that support signatures for Office 365, which might offer a workaround for this limitation. I'd be happy to help you investigate further

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