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Microsoft Dynamics NAV (Archived)

sales order GL lines not coming from web services

Posted on by Microsoft Employee

We published Sales order page through SOAP web services. When we are creating a sales order through Marketfront(like magento..), all the sales header information is coming and the Item lines are coming in Sales line tab of SO page. But no G/L account lines are creating.

Error response message at Marketfront:

"The Item does not exist. Identification fields and values: No.='48630'"

(Note: 48630 is G/Laccount number not the item number.)

Can anyone tell us why this is happening and what to do?

Your answer greatly helpful for us.

Thanks in advance

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: sales order GL lines not coming from web services

    We are giving type as G/L Account only.

    And there is aG/L Account with that number aslo.

  • mmv Profile Picture
    mmv 11,465 on at
    RE: sales order GL lines not coming from web services

    The "Sales Line" has different types.  So for inserting G/L Account, the Type must be "G/L Account".

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: sales order GL lines not coming from web services

    Check whether G/L Account No is created in Navision as well as check what type you are inserting in Sales Lines i.e Item or G/L Account

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