Hi,
I've recently started using Dynamics 365. I'm going to be rolling out some emails automatically, and I want to make sure I include the opt-out preferences. I've looked for several guides online as to how to achieve this, but they all state they are able to click an opt-out option that I'm simply not seeing. I'm even able to make an opt-out email template, just not able to include the opt-out option.
Does anyone know how I would mannage to have that button appear? This is what mine looks like
while the screenshots people have include a button like this:
How would I make this appear? Could I be using the wrong verison of dynamics?
Thanks!