Hi I found Plain Text Emails (not HTML) generated from Dynamics marketing is not seen as intended sometimes seen nothing for some reason,
This was found in real time marketing but in usual marketing also I found Text Emails cannot track the clicks on the Email. Does D365 support only HTML mails anyway?
Let me know if you found similar issues.
Thanks,
Ryoji from Tokyo
Hi Ryojii,
This isn’t an expected behavior. Please file a support ticket and our team will investigate the issue.
Best regards,
D365 Marketing PM
André Arnaud de Cal...
291,965
Super User 2025 Season 1
Martin Dráb
230,817
Most Valuable Professional
nmaenpaa
101,156