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Hi Everyone
Wanted to find out if anyone knows of any short videos showing general field service functionality? Like an overview of a dispatcher working with the schedule board to the technician working on the work order with the mobile app sort of scenario? There was something like that on the learning portal but I can't seem to access the portal so wanted to know if anyone knows of a youtube link?
Thanks
Hi,
It's my pleasure.
Have a good day.
BR,
Judy
Thanks so much Judy!
Hi,
Here is a video that you can find some useful information about field service. And in this video, it will display an example in about the 28 minute's display.
Hope it helps.
BR,
Judy
I imagined. Honestly I don't think that are available many videos on YouTube or Internet. I know that in Microsoft Learning Portal (MLP) there are videos, a course and some materials for fieldservice, but I think you have to have a partner account in order to access MLP.
Regards,
Shayan
Hi Shayan
Yes, I've gone through all those videos previously but none of them are what i'm looking for- so just wanted to see if anyone had any links to other videos for me...
Hello Danya
Here in Field Service User Guide you can find an overview video of filed service:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/user-guide
In addition, you can find more short videos about field service on this link:
https://www.youtube.com/watch?v=TdM1em9LSKg&list=PLcakwueIHoT_AQBxkQQ7zePzd7fzZYP7X
Regards,
Shayan
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