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Dynamics 365 Community / Forums / Field Service forum / Field service overview...
Field Service forum

Field service overview video

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Posted on by DanyaMS 20

Hi Everyone

Wanted to find out if anyone knows of any short videos showing general field service functionality? Like an overview of a dispatcher working with the schedule board to the technician working on the work order with the mobile app sort of scenario? There was something like that on the learning portal but I can't seem to access the portal so wanted to know if anyone knows of a youtube link?

Thanks

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Field Service
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  • Suggested answer
    Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: Field service overview video

    Hello Danya

    Here in Field Service User Guide you can find an overview video of filed service:

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/user-guide

    In addition, you can find more short videos about field service on this link:

    https://www.youtube.com/watch?v=TdM1em9LSKg&list=PLcakwueIHoT_AQBxkQQ7zePzd7fzZYP7X

    Regards,

    Shayan

  • DanyaMS Profile Picture
    DanyaMS 20 on at
    RE: Field service overview video

    Hi Shayan

    Yes, I've gone through all those videos previously but none of them are what i'm looking for- so just wanted to see if anyone had any links to other videos for me...

  • Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: Field service overview video

    I imagined. Honestly I don't think that are available many videos on YouTube or Internet. I know that in Microsoft Learning Portal (MLP) there are videos, a course and some materials for fieldservice, but I think you have to have a partner account in order to access MLP.

    Regards,

    Shayan

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Field service overview video

    Hi,

    Here is a video that you can find some useful information about field service. And in this video, it will display an example in about the 28 minute's display.

    www.youtube.com/watch

    Hope it helps.

    BR,

    Judy

  • DanyaMS Profile Picture
    DanyaMS 20 on at
    RE: Field service overview video

    Thanks so much Judy!

  • Community Member Profile Picture
    Community Member on at
    RE: Field service overview video

    Hi,

    It's my pleasure.

    Have a good day.

    BR,

    Judy

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