Customer experience | Sales, Customer Insights,...

Search for images when creating email

(0) Share

Report

Posted on by klosb

Good Morning,

I have a problem when inserting an image into an email.

The file browser opens and only searches if you have it tagged with a keyword.

Would it be possible to search by filename?

thanks

All responses (6)

Answers (0)

Suggested answer

ShravanSuri 1,255 on at

Like (0)

Report

RE: Search for images when creating email

Hey Klosb, apart from Clofy's reply to this thread, we've taken your feedback as input for the improvement of the image addition functionality as well.

Thanks,

Shravan
cloflyMao 25,208 on at

Like (0)

Report

RE: Search for images when creating email

Hi klosb,

If the answer helps, please kindly mark it as verified to close the thread, thanks. :)
klosb 15 on at

Like (0)

Report

RE: Search for images when creating email

perfect, thank you very much!
cloflyMao 25,208 on at

Like (0)

Report

RE: Search for images when creating email

Hi klosb,

Keyword is an entity to manage images, so you could refer to following workaround and check whether it makes sense for you.

1. Trigger a workflow on creation of File entity, in the process, generate a new keyword record and populate its fields with data from file.

2. Associate keyword and file using Associate Entity method of Dynamics 365 Workflow Tools.

(Set both Relationship Name and Relationship Entity Name to msdyncrm_msdyncrm_keyword_msdyncrm_file)

3. Workflow steps overview

Once we upload an image to Marketing application, it will generate a keyword with same file name and associate it to the uploaded image.(The process takes 10 - 15 seconds to do creation and association.)

In other word, if 10 images have been uploaded, then there will be 10 keywords.

Regards,

Clofly
klosb 15 on at

Like (0)

Report

RE: Search for images when creating email

Hi Clofly,

thanks for the reply.

the truth is that the search by name would be very useful.

And couldn't you create keywords from the names automatically?
cloflyMao 25,208 on at

Like (0)

Report

RE: Search for images when creating email

Hi Klosb,

Currently searching by filename in email images control is not supported.

Please search your image in Files entity records and add keywords to it.

https://docs.microsoft.com/en-us/dynamics365/marketing/manage-images

Regards,

Clofly