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Customer experience | Sales, Customer Insights,...
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Folder Creation in D365 for Sales

Posted on by 23
Users were previously able to create folders in the File tab within their opportunity.  Now all of a sudden they can't..  As a system admin, I also no longer can't.  Has this happened to anyone?
 
  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Folder Creation in D365 for Sales
    Hi,
     
    Possibly due to the system update?
    Please refer to the following link.
    https://community.dynamics.com/forums/thread/details/?threadid=1308513b-057f-ee11-8179-00224827e8f9

    You can also raise a support ticket for professional assistance.
    https://admin.powerplatform.microsoft.com/support

    Best Regards,
    Dengliang Li
     

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