Has anybody done a gift voucher purchase and redemption process for an ecommerce integration. The main issue seems to be that purchasing a gift voucher creates a liability on the balance sheet (deferred revenue) with the voucher code, amount and expiry attached.
Redemption would require to call on that balance sheet code to be used as a payment method. This will reduce the liability account. This is not a normal payment transaction. Does this need customisation or can another account type be used (e.g. a bank account)?.
Within a partial redemption the balance becomes the store credit – this will need to be customised as the store credit is being created as credit memo. In this case we will have to create the credit memo for the customer who is using the gift voucher. In addition to the partial amount of actual payment being made will need to be posted as payment.
Any ideas or pointing towards some resource would be more than welcome
Thank you
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