I've recently been testing the implementation of the e-signatures that are standard functionality within AX 2012 (BOM, Route and Production approval/activation). It seems to work fine for most of these processes (ex: When I activate or approve a BOM I get the signature pop-up window and enter the password which then completes the process).
With Route Approval though when I enter the password I get the error in the Post's title. When I enter the wrong password I get a different error so that's not the problem.
Can anyone help explain what is happening here? I've heard of this error occurring when someone tries to create e-signatures for custom processes like updating a customer's credit limit but this is standard stuff. Sometimes this error also occurs randomly with other processes (BOM/PROD) that work fine 99% of the time.
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