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Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

List of connection roles to be concise and relevant

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Posted on by 130

Hi, I see lot of connection roles in drop down box I don't need all of it. I only need just fewer. But I don't want to disable the one I don't need on Opportunity form as they're used in other places. I wonder how can I make connection roles to be concise and relevant? 

Thanks all

pastedimage1581423538734v1.png

I have the same question (0)
  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    You can go to connection role and remove "Opportunity" from the list of applicable record types.

  • ilyasmo Profile Picture
    130 on at

    Hi Andrew, I have just done that but i still see it in the drop down box.

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Can you please show an example?

  • ilyasmo Profile Picture
    130 on at

    I have connection role 'Child' below. i unchecked record types 'Opportunity'

    pastedimage1581434812364v1.png

    But when I go to Opportunities -> connection role -> new connection i see it in the drop down box

    pastedimage1581434932111v2.png

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Can you please go to "Customizations" -> "Solutions" and click "Publish all changes" button?

  • ilyasmo Profile Picture
    130 on at

    I just done that but I still see it in the drop down box

  • ilyasmo Profile Picture
    130 on at

    Even I changed Connection Role Category to 'Other' but it still shows in the drop down box

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