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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Is there any way to show Working, Booking, Non Working hours of Resource showed in grid or table form?

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Posted on by 295

Is there any way to show Working, Booking, Non Working hours of Resource showed in grid or table form?

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  • Community Member Profile Picture
    on at

    Hi Ashar Mustafa,

    Where would you want to display these information and Working means work Order?

  • Ashar Mustafa Profile Picture
    295 on at

    I have wanted to display on Resource Entity.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Ashar Mustafa,

    For Booking, you could create a tab and add a subgrid  to achieve.

    pastedimage1638512274721v1.png

    For Work Orders, you need to create a html web resource and use Web API to get them(Get all booking ids first and then get work orders). Finally insert the web resource to your form.

    Non working hours can show on the Work Hours tab of Resource. 

  • Suggested answer
    Dan Gittler - Dynamics Field Service Profile Picture
    Microsoft Employee on at

    How about the schedule board list view?

    pastedimage1638538212586v1.png

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi Ashar.

    The Schedule Board is the best option as Dan suggested. You also have the ability to print it.

    If you need to list, you need to merge the Bookable Resource Booking, Time Entry and Appointment tables.

    The Time Entry might give you what has gone and the scheduled holidays. The bookings and appointments give you what is coming.

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