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We have configured custom sender domain/name survey@ourcompanyname.com as described here: https://learn.microsoft.com/en-us/dynamics365/customer-voice/customize-sender-email
After this change every invites get classified as junk/spam. We have tested to different emailadresses/customers/domain.
How to avoid this?
Hello
Did you try changing the sender/domain?
Regards
It work with default sender before change to custom domain.
As we speak I try to add a spf record to DNS, but this is not documentet from Microsoft.
Hi, did you manage to find a solution? I am currently experiencing the same problem after setup a custom domain.
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