Announcements
We have configured custom sender domain/name survey@ourcompanyname.com as described here: https://learn.microsoft.com/en-us/dynamics365/customer-voice/customize-sender-email
After this change every invites get classified as junk/spam. We have tested to different emailadresses/customers/domain.
How to avoid this?
Hello
Did you try changing the sender/domain?
Regards
It work with default sender before change to custom domain.
As we speak I try to add a spf record to DNS, but this is not documentet from Microsoft.
Hi, did you manage to find a solution? I am currently experiencing the same problem after setup a custom domain.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
11manish 107 Super User 2026 Season 2
Daniyal Khaleel 64 Most Valuable Professional
ParthPatel249 62
