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Finance | Project Operations, Human Resources, ...
Answered

Reverse transaction type Ledger journal

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Posted on by 1,419

Hi, 

I´m trying to reverse a transaction in AX2012R3 that I posted today and I get the error message: "The ledger transaction type Ledger journal for account xxx cannot be reversed". 

The voucher is a very simple one that I created in a Test environment. Just one line from ledger to ledger account with a general journal. Then I went to General ledger > Common > main accounts. I located the main account and the transaction that i want to reverse and when clicking on the Reverse transaction button I get the error message above. 

There are no subledgers involved, period is open. What could be going wrong? 

I have the same question (0)
  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello CapsLock,

    A voucher that debits and credits a ledger account should reverse without a problem unless periods are closed or ledger accounts are put on hold.

    If it does not work, use the manual way and create a new journal where you enter the transaction with opposite signs.

    Anything else (opening support cases, having a discussion with system admins/developers, etc.) will just take you longer than reversing this voucher ;-)

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello CapsLock,

    Is the manual correction an acceptable workaround for you?

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    1,419 on at

    Hi Ludwig,

    It is an acceptable workaround for this particular case but I still would like to figure out the reason why I can't do it. I've been running a few more tests and I'm unable to reverse transactions in that environment. I don't want to be left with the impression that the reversal transaction functionality does not work properly in AX2012R3.

    I´m trying to reverse something really simple which is a one line voucher passing amounts from one ledger account to another and I get the following message: "The ledger transaction type Ledger journal for account xxx cannot be reversed".

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi CapsLock,

    Have you enable the correction GL parameter?

    It should be possible to reverse a simple ledger/ledger transaction.  

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    1,419 on at

    Digging more into the reversal functionality I see that reversing an invoice journal is also not possible?

    I´ve posted an invoice journal on the purchase ledger to try the reversal there. When I go to the vendor, transactions and locate the transaction, the "Reverse transaction" button is not active. The invoice hasn´t been paid.

    I´m about to conclude that the reverse functionality doesn´t work properly in AX2012 and it´s better not to rely on it. Would you agree?

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello CapsLock,

    Personally, I would agree when it comes to AX2012 ... regularly ask people not to use this feature.

    Best regards,

    Ludwig

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