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Flow that triggers when a Contact joins a specific Segment

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Posted on by emildusi

Hi all you genius people,

I need some help today:

How do I create a Power Automate Flow that triggers when a Contact joins a specific Segment?

I know there's a special n-to-n relationship between and that we can't use the SegmentMember field and I also found Amey Holden's guide on how to add Contacts to a Segment with a Flow, but I still can't seem to find the solution for my question.

Thanks in advance!

Best regards,

Emil

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Beetroot.v 20 on at

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RE: Flow that triggers when a Contact joins a specific Segment

It's really too bad that this isn't possible. Hopefully something that can be added soon. It would be so incredibly helpful.

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Leah Ju Microsoft Employee on at

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RE: Flow that triggers when a Contact joins a specific Segment

Hi emildusi,

Unfortunately, There are no triggers specific to this in flow yet.

Perhaps you can achieve your goal indirectly through other customizations:

1.Create one custom field in contact entity, which is used to mark whether the contact is added to the specific segment.

2.Create one on-demand workflow in the contact entity, update the custom field, then save and active the workflow:

3.Create one customer journey, set as following screenshot:

---select the specific segment and run the workflow you just created, save and go live the journey:

4.Finally, you can use the custom field change as trigger in the flow and set filter to check it's value:

https://learn.microsoft.com/en-us/power-automate/dataverse/create-update-delete-trigger

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