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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Dynamics 365 And "...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Dynamics 365 And "Off Loading" Attachments

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Posted on by AddisonPayne 45

Hello, I am a new Admin for Dynamics 365. I am coming into an instance that was set up and customized by the previous Admin. We are having issues with our database storage.
I have set up a few Bulk Deletes to get rid of some logs and the other recommended ways to free storage. The main items taking up space now is emails and attachments. 
We CAN NOT delete any emails due to maybe needing them later down the line dealing with customers. If I am able to save all the attachments from our emails we could remove all attachments from all emails freeing up a ton of space. Any help would be amazing. and yes I know about the learning center and everything, figured id ask while I do some research. Thanks in advance guys!

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  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi Partner,

    You could use Attach2Dynamics(15 days free trial) to copy all the attachments from email to sharepoint.

    Please refer to the following links.

    https://www.inogic.com/blog/2019/03/manage-dynamics-365-crm-storage-space-by-moving-copying-email-attachments-to-sharepoint-dropbox-using-attach2dynamics/

    https://www.inogic.com/blog/2019/03/bulk-migrate-dynamics-365-crm-notes-email-attachments-to-sharepoint-dropbox-using-attach2dynamics/

    And you could also use "Attachment Management" solution.

    appsource.microsoft.com/.../microsoft_labs.96257e65-dbbe-43db-b775-77cf1609530c

    https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE4FtAn

    After installed it, you will be able to find the solution in Custom->Azure Attachment Storage.

    pastedimage1602033539136v1.png

    Hope it helps.

    Best Regards,

    Leo

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