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Customer experience | Sales, Customer Insights,...
Suggested Answer

Business process flow for Ordering a product

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Posted on by
Hi Team,
I'm new to BPF and trying to create a flow for below scenario.

A business process flow should guide me through the process
 
1) add products and confirm availability - add products to order, confirm inventory status is good
2) confirm shipping address - choose shipping address from customer addresses or add new address and geo locate it
3) confirm payment information -, choose billing account, confirm payment terms, review total of order
4) confirm notification preferences - choose options for shipping updates (portal, email, sms)
5) submit order - click button to submit order
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    Please refer to the following documentation:
    1)Create one BPF on Order:

    Then you can add stages, and add fields you need on each stages.


    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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