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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Ax error " A use...
Microsoft Dynamics AX (Archived)

Ax error " A user session on the server could not be created. Try to start the client again. If the problem continues contact Ax Administrator

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Posted on by Charles P 220

Hi we are having trouble with logging onto our Ax system.  The following errors occurs:

A user session on the server could not be created.  Try to start the client again.  If the problem continues contact Ax Administrator

 

Does anyone have a solution to this?  Please help asap.


Thank You

Charles

 

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  • Martin Dráb Profile Picture
    Martin Dráb 237,965 Most Valuable Professional on at

    I'm not familiar with the error, but my guess is that AOS has no access to createusersessions stored procedure in the database. Look to AX2009 Installation Guide for details.

  • Suggested answer
    Eugene Zegers Profile Picture
    Eugene Zegers 20 on at

    Other issue might be that the transaction log of the dbase is full, which will cause your login session to fail as well.

    Check the Event Viewer (Windows logs\Application) for errors.

  • parimalraj Profile Picture
    parimalraj 5 on at

    where can i see the Event Viewer in Microsoft Dynamics AX.i am new to Microsoft Dynamics Ax.i am working in an office,we are accessing remote accessing the application.how to find and solve this issue.Kindly co operate and resolve this issue.

  • Amr Saad Profile Picture
    Amr Saad 575 on at

    This is because of the database log is full, try to shrink it and it will work.

    ALTER DATABASE [Database Name] SET RECOVERY SIMPLE

    go

    DBCC SHRINKFILE(Database_log)

    go

    Alter Database [Database Name]  Set Recovery Full

    EXEC sp_helpdb [DatabaseName]

  • Umesh Pandit Profile Picture
    Umesh Pandit 9,315 User Group Leader on at

    this might work:

    dynamicsaxtechstuff.wordpress.com/.../ax-error-a-user-session-on-the-server-could-not-be-created-try-to-start-the-client-again-if-the-problem-continues-contact-ax-administrator

  • Rudi Hansen Profile Picture
    Rudi Hansen 4,075 on at

    There is no Event Viewer in AX, he is talking about Windows Event Viewer.

    Found under Control Panel\System and Security\Administrative Tools\Event Viewer

  • Suggested answer
    RM-22040759-0 Profile Picture
    RM-22040759-0 2,014 on at

    Hello to all,

    Even in my case SQL drive is full.. Once I cleared SQL log, issue got resolved.

    Regards.,

    Ravi Theja Madisetty

    https://techguns.wordpress.com

    https://tech-guns.blogspot.com

  • Community Member Profile Picture
    Community Member on at

    Check sql disk space if its full free up and try again.

  • Suggested answer
    Ronny Profile Picture
    Ronny 80 on at

    in my case, it is because you activated windows firewall on your sql database server, create inbound roles on the server port 1433

  • Dinesh Dinu Profile Picture
    Dinesh Dinu 5 on at

    it's working once deleted some old storage file ,database memory was full

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