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Microsoft Dynamics NAV (Archived)

CU 32 NAV 2016 ERROR

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Posted on by Microsoft Employee

When I am installing the CU 31 or 32 NAV 2016 in Spanish, the Server module, I get an error when I try to start the service.

I put a picture of the error.

Why does this appear?

errorInstalacionNav2016.PNG

errorInstalacionNav2016_5F00_2.PNG

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  • GDP Profile Picture
    GDP 272 on at
    RE: CU 32 NAV 2016 ERROR

    Dear All,

    I am trying to install NAV 2016 CU 32 IN but showing following error-

    CU-32-error.jpg

    I have tried all the things related to OS firewall but the result is same. Please guide.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CU 32 NAV 2016 ERROR

    I have tried to start the service manually and create the instance of time but without success.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CU 32 NAV 2016 ERROR

    There is another instance but it is stopped.

    With the CU 31 I have the same problem but with the previous ones no.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CU 32 NAV 2016 ERROR

    Error starting the MicrosoftDynamicsNavServer$PROD service.

    It can be caused by different reasons.

    For example, it is possible that the password of the account running the service is incorrect or there is a conflict in port sharing for port configuration of the service, or that the port of the server has been specified to be opened in The windows firewall even if it is not enabled on the computer.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: CU 32 NAV 2016 ERROR

    Uninstall and try to install again by stopping all existing services.

  • Suggested answer
    Ghetz Profile Picture
    Ghetz 2,987 on at
    RE: CU 32 NAV 2016 ERROR

    Diana go to Windows Services (start..run..services.msc), and try to manually start the MicrosoftDynamicsNavServer$PROD service.

    Maybe the service account has a wrong password defined or it doesnt have access to the database. It's better to use a domain account.

    After it starts succesfully try installing again. If you still have issues after this, better post the log file. The installer will tell you where it is.

    I guess you are trying to update the server instance. If you need to create a new instance, you can do it using the Nav administration tool.

  • ManishS Profile Picture
    ManishS 78 on at
    RE: CU 32 NAV 2016 ERROR

    Do you have any other instance already installed, if yes the stop the services of previous instance and then try to start new one.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 44,592 on at
    RE: CU 32 NAV 2016 ERROR

    Can you please translate that in English ?  Does the install was successful ?

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