Windows Installer Package Error during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7

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Posted on by Community Member Microsoft Employee

Hi All!

I'm running into an issue where during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7,

I get this error:

"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

Any idea as to why this error occur during the AX Setup?

Thanks!

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Community Member Microsoft Employee on at

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RE: Windows Installer Package Error during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7

i have already tried this
Jie G on at

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RE: Windows Installer Package Error during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7

Hi,

The most common cause of the error is an outdated or a damaged version of the setup file. Have you downloaded the setup file again, then restart the client and try to install it again?

Best regards,

Ada
Community Member Microsoft Employee on at

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RE: Windows Installer Package Error during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7

Yes i did run as admin
Andrew Xu 3,877 on at

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RE: Windows Installer Package Error during the Installation of Microsoft Dynamics AX R3 Async Client in Windows 7

did you run as admin? check the event log?