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Customer experience | Sales, Customer Insights,...
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Multiple line read-only text fields do not resize/expand properly

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Hi All,

Hoping you guys can help me. We are using Microsoft Dynamics 365 2016 on-premise and got an upgrade earlier this year to Version 1612 (9.0.26.5) (DB 9.0.26.5) on-premises. Since the upgrade, our multi line fields are not expanding correctly and cuts the whole section where the field is in half.

10-rows.JPG

Properties for this field below:

10-rows-properties.JPG

When I set the rows to: 1 whether or not I click on "automatically expand" it will show up like this:

1-row.JPG

This basically defeats the purpose of the field being a multi-line field.

I also set the Administration> System Settings> Use legacy form rendering > No but it didn't make any difference.

Hope someone can help.

Thanks in advance!

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