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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Help--NAS send a Email...
Microsoft Dynamics NAV (Archived)

Help--NAS send a Email with outlook

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Posted on by Community Member

hello, all the experts,  I want to send some Email with NAS+outlook, but when I start the NAS, always give some error message as below:

This message is for C/AL programmers:

Could not create an instance of the OLE control or Automation server identified by

GUID={03BC4F50-2ABB-48B3-B2A6-3F08EB1D013E} 1.7:{4DD4A3AB-B2FB-4852-A2C8-7C4691C536EA}:'NS Outlook Synchronization Handler'.OApplicati

why??

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I have the same question (0)
  • Neville Foyn Profile Picture
    Neville Foyn 4,320 on at

    Hi

    That message is generated when the code tries to do something that is not installed or set up on the server, a good description would be to say that if you tried to open Excel using code in NAV and excel was not installed on the machine you would get that error

    The code might be using to local outlook client and it is not installed or setup or possibly the code is calling a specific version of something and that version is not installed, for example you have set the code to use outlook 2012 and 2010 is installed on the server

    Hope this helps

    Nev

  • Community Member Profile Picture
    Community Member on at

    Thanks for your reply, but i'm sure that i have installed the related outlook client. the strange thing is that it runs well on the classic client.

  • Neville Foyn Profile Picture
    Neville Foyn 4,320 on at

    Hmm, couple of things to check

    When you run it in the classic, is the classic client on the server that has the actual NAS service running, it could be a wrong box type of issue

    Also try changing the user/pass on the NAS service to a local or domain administration to ensure that it is not a permissions thing

    Then lastly, the NAS service is a service that runs without needing a user to be logged in, for this reason messages etc don't work, so just check that the outlook component you are running does not open any screens or dialogs, when you run it on the classic is the send completely hidden with no mails popping up...etc?

  • Community Member Profile Picture
    Community Member on at

    I checked everything. the classic client is on the server. the NAS service user is a domain administration.

    there are not any messages and dialogs........ but

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