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Dynamics 365 Mobile App

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Posted on by Community Member

Is there a way to disable the mobile app on personal phones and only let users access CRM through their company phones? With being a financial institution, we do not want client information leaking from personal phones or having users abusing the information. If there is a way to do so that would be great

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Brandon Sambat on at

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Hi Everence,

Thank you for reaching out on the Dynamics 365 Communities. Unfortunately, Dynamics 365 does not have an out of the box way to control access to the Dynamics Mobile App based on device usage.

However, Microsoft does have a product that may be able to help. Azure Active Directory Conditional Access.

docs.microsoft.com/.../overview. One of the Conditional Application Policies is "Requiring organization-managed devices for specific applications". Hope this helps.

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Community Member on at

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Okay Thank you!

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Nishant Rana 11,325 Microsoft Employee on at

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These articles should help.

Intune and Azure AD Conditional Access could help here.

docs.microsoft.com/.../secure-manage

docs.microsoft.com/.../overview

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