Agreement booking dates different then bookin setup

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Posted on by djaforma

Hi!

We are having some problems with the latest version of Fieldservice.

When we create an agreement and setup the booking settings with a specific start time it creates bookings on a different time. (not always but most of the times)

The scheduled engineer does not have another appointment at the same time so this can't be the problem.

In the past we did not have this problem, does anybody know how to fix this? It;'s important for us that the starting time is always as setup in the booking setup.

Kind regards

Dirk-Jan Forma

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RE: Agreement booking dates different then bookin setup

Hello Dirk-Jan,

If this was working before and stopped after applying latest update of field service then I would suggest to open a support ticket so that we can investigate it further.

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