web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Agreement booking date...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Agreement booking dates different then bookin setup

(0) ShareShare
ReportReport
Posted on by djaforma 60

Hi!

We are having some problems with the latest version of Fieldservice.

When we create an agreement and setup the booking settings with a specific start time it creates bookings on a different time. (not always but most of the times)

The scheduled engineer does not have another appointment at the same time so this can't be the problem.

pastedimage1595875089512v2.png

In the past we did not have this problem, does anybody know how to fix this? It;'s important for us that the starting time is always as setup in the booking setup.

Kind regards

Dirk-Jan Forma

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM Microsoft Employee on at

    Hello Dirk-Jan,

    If this was working before and stopped after applying latest update of field service then I would suggest to open a support ticket so that we can investigate it further.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Syed Aqib Raza Profile Picture

Syed Aqib Raza 42

#2
11manish Profile Picture

11manish 19 Super User 2026 Season 2

#2
Travis South Profile Picture

Travis South 19

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans