Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Agreement booking dates different then bookin setup

(0) ShareShare
ReportReport
Posted on by 60

Hi!

We are having some problems with the latest version of Fieldservice.

When we create an agreement and setup the booking settings with a specific start time it creates bookings on a different time. (not always but most of the times)

The scheduled engineer does not have another appointment at the same time so this can't be the problem.

pastedimage1595875089512v2.png

In the past we did not have this problem, does anybody know how to fix this? It;'s important for us that the starting time is always as setup in the booking setup.

Kind regards

Dirk-Jan Forma

  • Suggested answer
    RE: Agreement booking dates different then bookin setup

    Hello Dirk-Jan,

    If this was working before and stopped after applying latest update of field service then I would suggest to open a support ticket so that we can investigate it further.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans