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Cannot open attachments (PR)

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Posted on by 36

Hello,

before approve a Purchase Requisition (PR),  trying to open an attachment and pops-up this error:

   pastedimage1650961504062v1.png

Any suggestions?

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 12,550 Super User 2024 Season 2 on at
    RE: Cannot open attachments (PR)

    Hi Aleja,

    Do users with sysadmin get the same error message?

    Like Saurabh mentioned, check if you have assigned a role with sufficient access for this form,

  • Aleja Profile Picture
    Aleja 36 on at
    RE: Cannot open attachments (PR)

    Hello Saurabh,

    the role is already in place and test it and it works (in test environment).

    But then in Productive system something is falling because it pops up that error mensaje.

  • Suggested answer
    saurabh bharti Profile Picture
    saurabh bharti 15,039 Super User 2024 Season 2 on at
    RE: Cannot open attachments (PR)

    Login with system admin> open attachment > click on options > Security diagnostic > This will provide role which you should have to access this form

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