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Purchase order approval not working

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Posted on by 95

Dear All. 

once create the PO is not going for approval. 

All PO status is coming in review only

if we recal the PO then its cancled and we are unable to resubmitt and edit

even i change to previous version for PO workflow but can't work

  • A.Prasanna Profile Picture
    A.Prasanna 8,175 on at
    RE: Purchase order approval not working

    Kindly mark the answer as verified.

  • thegallery2020 Profile Picture
    thegallery2020 95 on at
    RE: Purchase order approval not working

    thanks its working

  • thegallery2020 Profile Picture
    thegallery2020 95 on at
    RE: Purchase order approval not working

    Thanks lot its working

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase order approval not working

    Hello Waseem Altaf,

    It seems that your workflow configuration is not complete.

    Can you please go through the following MS docs sites and compare what has been setup in your environment with what is described on MS docs?

    The one or the other thing might have been overlooked when making this setup.

    docs.microsoft.com/.../configure-the-workflow-system

    Best regards,

    Ludwig

  • Suggested answer
    A.Prasanna Profile Picture
    A.Prasanna 8,175 on at
    RE: Purchase order approval not working

    Just Try to Run Workflow Infrastructure configuration and verify your steps with the following MS Doc

    docs.microsoft.com/.../run-the-workflow-infrastructure-configuration-wizard

    If you created a batch group for Workflow Separately just verify you assigned Batch Servers

    docs.microsoft.com/.../create-a-batch-group-for-the-workflow-system

  • Verified answer
    Ramit Paul Profile Picture
    Ramit Paul 22,295 Most Valuable Professional on at
    RE: Purchase order approval not working

    Hi,

    You can follow the below screen shot and setup the same batch in your env with 1-3 minute reccurance

    8510.PNG

    1411.PNG

    2768.PNG

  • thegallery2020 Profile Picture
    thegallery2020 95 on at
    RE: Purchase order approval not working

    Ramit can you please share how to run the batch for work flow

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,295 Most Valuable Professional on at
    RE: Purchase order approval not working

    Hi,

    If this is your screen and still this is same, this is happening because your workflow batch is not working.

    Please check and run

  • thegallery2020 Profile Picture
    thegallery2020 95 on at
    RE: Purchase order approval not working

    please find below 

    further the issue here is we are not able to edit the PO after recalling 

    if we want to change the previous version of work flow do we need to make as active only or we need to do something else .

    1172.po2.JPG

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,295 Most Valuable Professional on at
    RE: Purchase order approval not working

    Hi,

    Okay, it is standard process once the PO is in review state, you cant change or edit.

    Please submit and share the workflow history where it is staying.

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