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Hi Team,
By Default case resolved by field is empty in case entity. We need to fill the data in the section. Kindly needfull for this issue.
What value do you want to put there?
I need to mention the case owner details or closed date
Hi
I have trigger the survey when case closed in CRM and configured below flow. But the resolved by date it's not displaying in customer side.
If you want to track who resolved the case it will be the last "Modified By" field so you can use it in your flow.
Hi,
Do you want to display Resolve by SLA timer?
Thanks
Let's try for this
Thank you
Vetrivel
By default the field is date and time format user need enter the date when the resolving the case. But there is no options we not entering any date when closing the case. kindly needful for this issue further.
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