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Customer experience | Sales, Customer Insights,...
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Forms with compulsory lead source not getting an error in D365, but getting an error on website

Posted on by 35

Hi there

Something has changed as I'm editing a form, that now says that it has to have a compulsory lead source (and we've made it a hidden field). I don't get any errors on the form when running through error checker. But when deployed on webflow site I get this error. Any idea how I should fix this?

pastedimage1639602009968v1.png

I have all the settings set to Only Contacts and Contact capture. 

I'd appreciate anyone's ideas here.

Thank you

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Forms with compulsory lead source not getting an error in D365, but getting an error on website

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Forms with compulsory lead source not getting an error in D365, but getting an error on website

    Hi,

    You just need to edit the marketing form and set the "Required" option for the hidden field as off.

    pastedimage1639708203024v1.png

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