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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error message in Rate ...
Microsoft Dynamics AX (Archived)

Error message in Rate Shop

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Posted on by Community Member

Hi,

We have suddenly the infamous "Error RateShopBroker, TMSException" in the rate shop on our prelive environment when we are trying to rate. On our other environments with exactly the same code and carrier/rate setup this is not happening.

If I look at the TMS system error log this error is shown:

Exception at level 0Message: Error RateShopBroker, TMSExceptionSource: Microsoft.Dynamics.Ax.TmsStack trace:   at Microsoft.Dynamics.Ax.Tms.API.TmsService.ExecuteTransaction(String requestXml)Exception at level 1Message: The requested operation cannot be performed because you are not logged on to Microsoft Dynamics.Source: Microsoft.Dynamics.AX.ManagedInteropStack trace:   at Microsoft.Dynamics.AX.ManagedInterop.CMultiSession.{ctor}(CMultiSession* , IAxSession* pAxSession, Boolean* pfSessionTerminated)   at Microsoft.Dynamics.AX.ManagedInterop.Record.createValueExpressionNode(String theValue)   at Microsoft.Dynamics.AX.Framework.Linq.Data.ManagedInteropLayer.AxInterop.CreateValueExpressionNode(String value)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitConstant(ConstantExpression c)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitNamedValue(NamedValueExpression value)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitBinary(BinaryExpression b)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitBinary(BinaryExpression b)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitBinary(BinaryExpression b)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitBinary(BinaryExpression b)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.VisitSelect(SelectExpression select)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryFormatter.Format(Expression expression)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryProvider.Translate(Expression expression)   at Microsoft.Dynamics.AX.Framework.Linq.Data.AXQueryProvider.Execute(Expression expression)   at Microsoft.Dynamics.AX.Framework.Linq.Data.QueryCollection`1.GetEnumerator()   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)   at Microsoft.Dynamics.Ax.Tms.Data.TMSRatingProfileRepository.Retrieve(String inventoryLocationId, String inventSiteId, Nullable`1 scheduledShipDate)   at Microsoft.Dynamics.Ax.Tms.Data.TmsDataService.GetRatingDtos(TransactionFacade transactionFacade, Nullable`1 scheduledShipDate)   at Microsoft.Dynamics.Ax.Tms.Bll.RatingService.RetrieveCarrierServiceList(TransactionFacade transactionFacade, XElement segment)   at Microsoft.Dynamics.Ax.Tms.Bll.RateShopBroker.RateEntity(TransactionFacade transactionFacade, XElement entity)

I tried to switch the business connector account but this is valid account and for instance reports work fine... Any suggestions?

Thank you in advance!

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I have the same question (0)
  • Hans Christian Profile Picture
    Hans Christian on at

    Hi Davox

    Have you find a solution?

    We have the same error in the customers live environment, but not in the development environment.

    It seems it lock the first user/session to run the rateshop. The problem occur when this user logoff.

    If we restart the AOS - and keep the first user runniing the rateshop, logged on - then it runs until this user logoff again.

    Please let me know if you find a solution

    Best regards

    Hans  

  • Community Member Profile Picture
    Community Member on at

    Hi Hans,

    Correct, with our environment it also works after an AOS reboot but then after a while it stops working!

    I don't have a solution for this yet!

    Regards,

    Davox

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    This was an issue with the kernel build. We installed kernel build KB3161115 Build 6.3.3000.3312 and the issue was resolved.

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