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Service | Customer Service, Contact Center, Fie...
Suggested Answer

I want to hide RESOLVE CASE and CANCEL CASE Ribbon buttons on Homepage view

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I want to hide RESOLVE CASE and CANCEL CASE Ribbon buttons on Homepage view.Can anyone suggest me code for that I am using enable rule in ribbon workbench I need code for that when record is selected those two buttons will appear on the homepage view

  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi saikrishna963,

    You can achieve it easily through Ribbon Workbench tool.

    Please refer to the following steps:

    1.Download it:

    https://www.develop1.net/public/rwb/ribbonworkbench.aspx  

    2.Import it as solution, refresh after importing, you can view icon on the top:

    pastedimage1669701296307v4.png

    3.Create one new solution, then add case entity into it:

    pastedimage1669701208238v2.png

    4.Open the tool through clicking icon, then open the case solution you just created:

    pastedimage1669704328994v6.png

    5.Find buttons you want to hide on the home bar:

    --Right click it then select Hide

    pastedimage1669705498187v8.png

    --Publish

    pastedimage1669705338600v7.png

    ====================

    Reference:

    https://www.youtube.com/watch?v=htK4yPpoD5A 

  • Suggested answer
    Bipin D365 Profile Picture
    28,995 Moderator on at

    Hi,

    Please see below blog

    d365demystified.com/.../

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