web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / External Images not sh...
Customer experience | Sales, Customer Insights,...
Suggested Answer

External Images not showing in reports

(0) ShareShare
ReportReport
Posted on by CU02122005-1 4

Suddenly all my reports with external images are not showing the images.

The URL are good as the reports work just fine in Visual Studio. However in CRM or directly on the SSRS report server the image is blank.

SQL 2016 and CRM Dynamics 365 9.0.16.7 

I assume it was a Microsoft update that caused the issue.But I don't know which one and I don't want to start removing them without knowing.

I have the same question (0)
  • Suggested answer
    sdfasdf Profile Picture
    sdfasdf 842 on at

    Hi,

    Could you please try and use an embedded image instead of just referencing the image by its URL (external)?

  • CU02122005-1 Profile Picture
    CU02122005-1 4 on at

    Embedded images work for the logo on the report just fine. However I need to dynamically get the image based on data in the row. Hundreds of rows that need an external image that I get from my website. I have several reports that were working just fine then someone pointed out to me that the images were blank. There is no red X just a blank box.

  • CU02122005-1 Profile Picture
    CU02122005-1 4 on at

    I have determined it's specific links not all external links so I'm investigating deeper.

  • CU02122005-1 Profile Picture
    CU02122005-1 4 on at

    Update it seems to not like secure links. HTTPS do not work but HTTP does.

    Not sure why that would be the case.

  • David Jennaway Profile Picture
    David Jennaway 14,065 on at

    That sounds like either a firewall issue (blocking https), or maybe a certificate has expired. Or possibly the port for https (by default its 443) is being used by a different process on the server. You could try using a tool like Fiddler to identify any errors in the network traffic

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 83 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

#3
#ManoVerse Profile Picture

#ManoVerse 40

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans