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Service | Customer Service, Contact Center, Fie...
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Deploy Automatic Record Creation to Production

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Posted on by 26

Hi Expert,

How do I deploy the automatic record creation in Dynamics 365 to Production? Do I need to deploy it or manually update it? 

I updated the rules in automatic record creation:

pastedimage1623070476415v1.png

I check the customization but I could not find the automatic record creation or cannot add it to a solution that I newly created. 

Thank you,

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi clyn,

    Maybe you can refer following link:

    (+) How to add Automatic Record Creation Rule + Flow into a solution? - Dynamics 365 Customer Service Forum Community Forum

    The owner said “I was able to add it in the classic solution view. It even asked me if I want to add requiered components and I said yes and it added the process (condition) and the flow belonging to the rule automatically to my solution!

    I have tried to test it, all automatic record creation rules (Whether the rules are added in the customer service hub app or the legacy app) can be shown.

    pastedimage1623134478759v1.png

    pastedimage1623134632194v2.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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