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Service | Customer Service, Contact Center, Fie...
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Pass Custom Parameter in Booking Rule configuration

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Hi Guys,
 
I have implemented Universal Resource Schedule Board for one our of client but now client want to implement some check and confirmation on different events.
 
Requirement No 1: If user cancel the booking then system should ask the confirmation message to confirm the cancel the booking but I couldn't find any identifier when user cancel the booking.
 
Requirement No 2: Client want to manage multiple dashboard and want to implement different validation for both the schedule board. What can we get the identifier to check trigger point of schedule board?
 
Please let me know if you need further information.
 
Thanks,
Jayesh
 
 
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