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Documents not displaying / appearing blank - Update 10.0.40

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Hi everyone,

We're experiencing an issue (since the release of 10.0.40) where PDF documents, such as Work Reports, Load Details, Delivery Notes, and Product Receipts, are either not displaying properly or appearing blank.
 
This is happening across all major browsers (Edge, Chrome, Firefox).
 
While clearing the cache temporarily resolves the issue, we're looking for a more permanent solution.
 
 
Has anyone else encountered this problem? Any insights or advice would be greatly appreciated.
 
 
Thanks in advance!
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,661 Super User 2024 Season 2 on at
    Documents not displaying / appearing blank - Update 10.0.40
    Hi,
     
    I haven't seen this behavior myself. You can check if there is a quality update available for your environment. If you don't have customizations or an ISV solution in this area, you can create an incident for Microsoft Support.

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