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Dynamics 365 Community / Forums / Dynamics 365 general forum / Getting User does not ...
Dynamics 365 general forum

Getting User does not have send-as privilege error while sending email through code

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Posted on by Integration 651

Hi,

Getting User does not have send-as privilege error while sending email through code. Even after enabling mail box for the user and "Send Email as Another user" role assinged.

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Customization / Solutions / SDK and API
I have the same question (0)
  • Verified answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    You have to go to user settings and check " Allow Microsoft user to send email on your behalf". you can take help from below URL:

    www.iotap.com/.../email-configuration-settings-to-ensure-that-the-email-is-sent-from-crm

  • Integration Profile Picture
    Integration 651 on at

    I tried suggested option ,but still no luck.Only with admin account emails are working in code.If i use any other user account its either getting stuck in Pending status (or) User does not have send-as privilege error.

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    Have you changed user setting of other user as well?

  • Integration Profile Picture
    Integration 651 on at

    yes,changed user setting as well

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    You have changed user setting for which user?

  • Integration Profile Picture
    Integration 651 on at

    The account which i am using to send email as "From address" in code.

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at

    That user also have correct security role I hope.

    Then wait for some time and try again.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi Krish,

    In order to send email from a different user, 2 permissions/ settings are required.

    The user mentioned in the from address should have the setting checked under personal options “Allow other Microsoft Dynamics CRM users to send e-mail on your behalf” which appears under Options >> Email tab.

    Also, the user triggering/sending that email should also have "Send Email as Another User" security permissions.

    Do not that if you are sending it through real time workflow, and the workflow is set to execute as owner of the workflow then you need to set the "Send Email as Another User" security permissions for the owner of that workflow as well.

    worldofitguy.com/.../user-does-not-have-send-as-privilege-for-crm-2015

    Hope this helps.

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