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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / AP Invoice Capture: C...
Finance | Project Operations, Human Resources, ...
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AP Invoice Capture: Cannot Complete Review "The invoice contains errors and can’t be reviewed."

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Posted on by Mark Schurmann2 97
We are testing the new ap invoice capture.  I am very impressed with the ocr.  I hand wrote an invoice and all fields were read correctly.  I now have a captured invoice displaying no errors.  I performed the Derive and Check function, but when I attempt to Complete Review, I get an error:  The invoice has errors and cannot be reviewed.  There are no further details.  I don't know where to look.
 
Any help on my next step is appreciated.
 
Mark Schurmann
Century Fire Protection
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  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Hi,
    Depending on the problem you described, you can refer to this documentation link to learn more about AP Invoice Capture: Invoice capture solution workspace - Finance | Dynamics 365 | Microsoft Learn. As stated in the documentation, "When the user selects Derive and check, the derivation and validation processes are run. If there are no errors in the invoices, the validation logic is called only when the user selects Complete review or Transfer. The derivation process occurs before the validation process, and all warnings or errors come from the validation process. The warnings and errors will be logged in the history log. Users can select View history to review the errors." So it could be that something went wrong with the verification process after the capture that prevents the invoice from being reviewed, you can Manually review the captured invoice data and compare it to the original handwritten invoice or the expected data. Look for any discrepancies, missing information, or formatting issues. Fix any inaccuracies or missing data within the captured invoice.
    Best regards,
    Kevin

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