Hi ,
Is there any solution to export data of below Insights data of Customer Journey ?
Or I can make report of this data from where I can export also ?
Regards,
Hamid Hassan
Hi Hamid,
Overall data is not supported to export.
You could export Insights data based on specific interaction type.
Clofly
Hi Clofly,
Can I create a report to export Overall Data related to Insights ?
To export Overall Data, the only supported way would be by configuring an Azure Blob storage and connect it to your Marketing instance, then make a report with Power BI.
https://docs.microsoft.com/en-us/dynamics365/marketing/custom-analytics
There is an unsupported method: in each time we load Insights data, a request will be sent: msdyncrm_ListWidgetData, it will return overall data, thus we could fetch those data programmatically with JavaScript.
You could refer to following thread:
https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/373355/i-need-export-the-kpi-data-to-excel
Thanks for reporting this issue. I've marked this post as answered. Please let us know if the above suggestion addresses your question.
Dynamics 365 Marketing Team.
Could it work for you?
If you had found any answer helped, please kindly mark as verified to close the thread, it would be really appreciated.
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