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Read user specific settings

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Posted on by Community Member

Hi,

I developed CTI connector for USD which connects to Cisco telephony infrastructure. I am keeping details of Cisco servers under "USD->Options". These are global parameters and can be accessed using ConfigurationValueReader.ConfigurationReader() API.

Also i want to keep username, password, and extension parameters which are required to login into Cisco contact center. The best place to keep these user specific settings is "USD->User Settings". This allows to keep key value pairs for a given user.

Can someone help me in reading these parameters using C# from hosted control code. I did not see any API to access these parameters.

Thanks,

Sukhadeo.

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