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GP 18.4 Error message when saving window preferences on Inquiry screens

Posted on by 50

Hi,

Has anyone experienced this error message when a user tries to save window preferences in GP 18.4 for any of the AR and AP inquiry screens? 

This users is set up as a power user.  I logged into the server and was able to save for sa but not for this user.

The client upgraded to 18.4 in April 2022.

I found the following similar article, but they SY01407 table did not return any errors.

https://timwappat.info/post/2022/01/21/syWindowDefaults_SY01407

select * from DYNAMICS..SY01407

Window-Preference-Error.png

Thank you in advance.

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  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: GP 18.4 Error message when saving window preferences on Inquiry screens

    GRANT.SQL solves a myriad of issues. However it does require knowledge of SSMS whereas using PSTL does not.

  • jechegoyen Profile Picture
    jechegoyen 50 on at
    RE: GP 18.4 Error message when saving window preferences on Inquiry screens

    Thank you Richard! I also found the following will work since the tables were built and has the same result you suggested.

    Ran PSTL create procs as sa which will run the grant script to be sure all users have correct privileges

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: GP 18.4 Error message when saving window preferences on Inquiry screens

    I would try running the GRANT.SQL scripts against your databases. You will find it in your C:\Program Files (x86)\Microsoft Dynamics\GP\SQL\Util folder.

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