web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Create custom "Credit Check" button on ribbon - Customer main form

(0) ShareShare
ReportReport
Posted on by 24
Hi there,
 
I have a requirement which is to create a custom /Credit Check/ button on ribbon on Customer (Account) main form. When the user click on this custom button, workflow should be triggered when the following fields have information in them within Customer main form.
 
Following are the fields:
1. Legal Entity Name
2. Reg No/ABN
3. Address 1: Street 1
4. Address 1: City
5. Address 1: State/Province
6. Address 1: ZIP/Postal Code
7. Address 1: Country/Region
8. Invoice Currency
9. Customer ID
 
Once the user fills all the information in the above mentioned fields and then clicks on custom /Credit Check/ button then workflow should be triggered which will send an email notification to the relevant users about the information against above mentioned fields. However, if any of the fields is empty then error message should be displayed that particular field need to be filled to proceed for credit check. 
 
I believe that this will mainly be handled through code and I do not have programming background so can anyone help me in this regard.
 
Thanks. 
I have the same question (0)
  • Leah Ju Profile Picture
    Microsoft Employee on at
    Create custom "Credit Check" button on ribbon - Customer main form
    Hi Partner,
    Did that answer your question?
    Any updates? Please feel free to ask me any questions you may have!
    If someone answered your question, can you check this box to mark that response as an answer?
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Create custom "Credit Check" button on ribbon - Customer main form
    Why not using on-demand workflows directly?
    Navigating to flow > run workflow:
    If you insist on creating one button to trigger the workflow, you need install smart button for ribbon workbench(No code)  

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans