*.eml extension attachments are downloading as blank in D365 CRM

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Posted on by Maheshwar Reddy

Hi All,

One of our customers has added attachment of type *.eml in CRM and when downloading the attachment its downloading as blank with 0 kb. Could you please suggest is there any issues with these attachment types?

Attachment In CRM:

Once its downloaded to my PC its showing as 0 KB

Any Suggestions would be Appreciated.

Thanks,

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Pawar Pravin 5,227 on at

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RE: *.eml extension attachments are downloading as blank in D365 CRM

Have you tested it on another machine or another browser ?
LuHao 40,872 on at

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RE: *.eml extension attachments are downloading as blank in D365 CRM

Hi Maheshwar,

I tested it in my environment, and the *.eml attachment I downloaded is normal.

Please check whether this problem exists in both Outlook online and Outlook desktop.