Dynamics Community Forum Thread Details

Unified Service Desk Closes When Connecting to Dynamics CRM

Hello,

I am running USD 4.1.1.1319. After network updates the application closes as part of the logon request. I need guidance on what to look for as there are no event entrees on the application servers. Our ADFS servers and two-way trust appear to be working as expected. The error from the logs is below.
======================================================================================================================

Source   : Microsoft.Xrm.Sdk
Method : .ctor
Date       : 1/23/2024
Time      : 12:40:37 PM
Error      : Value cannot be null.
Parameter name: securityTokenResponse
Stack Trace         : at Microsoft.Xrm.Sdk.Client.ServiceProxy`1..ctor(IServiceConfiguration`1 serviceConfiguration, SecurityTokenResponse securityTokenResponse)
   at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.CreateAndAuthenticateProxy[T](IServiceManagement`1 servicecfg, Uri ServiceUri, Uri homeRealm, ClientCredentials userCredentials, ClientCredentials deviceCredentials, String LogString, CrmLogEntry logSink)
   at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.DiscoverOrganizations(Uri discoveryServiceUri, Uri homeRealmUri, ClientCredentials clientCredentials, ClientCredentials deviceCredentials, CrmLogEntry logSink)
   at Microsoft.Xrm.Tooling.Connector.CrmWebSvc.DiscoverOrganizations(Uri discoveryServiceUri, Uri homeRealmUri, NetworkCredential networkCredential, CrmLogEntry logSink)
   at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.ValidateServerConnection(CrmOrgByServer selectedOrg)
======================================================================================================================
Thank you.

Kieran Shaw

Quick Links

Subscribe to this forum!