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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Inspections linked to a case

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Posted on by 670

Hi

I have a requirement to capture inspection type data against a Case and would love to use the inspection functionality. Does anyone know/think this is doable?

Thanks

Lucky

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    You can use the inspection without the work order. You also could relate to the asset to keep the history.

    docs.microsoft.com/.../inspections-customer-assets

  • Lucky Dog Profile Picture
    670 on at

    Thank you Gabriel. Very helpful. In my case I don't want to link it to teh asset but a case but expect that should work too. I'll give it a try.  Thanks.

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